Brighton + Hove + Sussex
No water anywhere, or just a trickle from certain taps: there's always a specific point where the supply stops. We trace it, put it right, and get the water flowing again before we leave.
Fast
60-Min Average Response
Upfront
Fixed-Price Quotes
Guarantee
On All Workmanship
Stocked
Vans Ready to Fix Today
No Water?
Whether it's the whole property or a single tap, the cause is usually traceable. A complete loss points one way, one dead outlet points another, so we start by working out whether the problem sits on the water company's side of the supply or inside your property.
Common causes include a stopcock that's been knocked half closed or has seized, a burst or leaking supply pipe, a blocked or failed isolating valve, a cold water tank in the loft that's stopped refilling, scale building up in pipes and taps in our hard-water area, or old, narrow supply pipework that simply can't keep up.
We aim to find the cause and get water back on as quickly as possible. If a full repair needs parts we don't carry, or work that's better done in daylight, we restore whatever supply we safely can, make everything safe, and book the follow-up before we go.
Sound Familiar?
These are the calls that come in most often once the water's gone. Any one of them is worth ringing us about.
Check the stopcock first, usually under the kitchen sink. It's easy to knock half closed, and a stopcock that isn't fully open looks exactly like a supply problem from inside the house. It's the quickest way to tell them apart.
If the water has gone with no warning, switch off the boiler or immersion heater so nothing heats up dry, and close the taps you've tried so nothing overflows when the supply comes back.
Water appearing somewhere it shouldn't? Turn off at the stopcock, catch the drips, and keep away from electrics if water is near them.
Call an Emergency Plumber NowWhat To Expect
Tell us what's happening. A real plumber picks up: evenings, weekends and bank holidays included.
You get a realistic arrival window and our call-out rate up front, before anyone sets off.
Water off where needed, then we find the actual cause and explain it to you in plain English.
Stocked vans fix most problems on the first visit. Anything we can't finish that night is isolated, capped off and made safe.
Why Choose Us
Committed to Quality and Care
Proudly serving our community with reliable, high-quality plumbing work you can count on.
Our qualified, fully insured plumbers bring expertise, care and precision to every single call.
We respect your time and budget, delivering results without delays or excuses.
Transparent, upfront quotes, with no hidden fees and no surprise out-of-hours mark-ups.
Evenings, weekends and bank holidays. The phone is answered when the leak actually happens.
Pipe, fittings, valves, drain rods and a jetter carried as standard, so most emergency repairs are completed on the first visit.
FAQ
Feel free to contact us for more information
Partial loss is one of the most common calls we get. Usually it means the cold water tank in the loft has run dry because its float valve has stuck, or a valve on one part of the system has closed or failed. We trace which outlets are affected, find the cause, and get them running again.
If your neighbours still have water, the problem sits on your side of the supply, not the water company's. It's usually a stopcock that's been closed or has seized, a burst on your own supply pipe, or a blocked or failed valve inside your property. Check your water supplier's website or call them first, since if nothing's reported for your postcode, the problem is inside your property and needs a plumber, not the water company.
Many homes run some taps straight off the mains and others from a cold water tank in the loft, so a problem on one side only affects those outlets. A single tap with poor flow is often a scaled-up aerator, a part-closed isolating valve or a worn cartridge, all common in our hard-water area. When a whole floor loses pressure, it points to the tank, the pipe feeding it, or a valve on that run rather than the mains. We check each outlet in turn to find which side is down and why.
The loss itself rarely does. The risk is a system that keeps heating with no water coming in. A combi boiler will usually lock out safely, but a cylinder or immersion heater fed from a tank that's run dry can overheat, so switch the boiler and immersion heater off while the water's off if you're home to do it. Once supply is back, run the cold taps for a minute to clear any air or discoloured water before turning the heating back on. We handle the plumbing side, and if the boiler itself needs a Gas Safe registered engineer, we'll tell you straight away.
Start at the stopcock. If it's fully open and there's still nothing, check whether your neighbours have water and look on your water supplier's website for planned work or reported bursts nearby. A genuine supply cut usually takes out the whole street. Street dry and work reported in the area? That's one for the water company. Neighbours fine and your stopcock fully open? That's one for us.
Emergency Call-Outs
Tell us what's happening and we'll tell you straight away whether it needs a plumber tonight or can safely wait until morning. No obligation either way.
